All orders are processed within 1-2 days for all items that are in stock.

If there will be a significant delay in the shipment of your order, we will contact you via email.

Shipping charges for your order will be calculated and displayed at checkout.

UK – FREE POSTAGE

EUROPE – FREE POSTAGE OVER £50
REST OF WORLD – FREE POSTAGE OVER £50

EUROPE – £4 UNDER £50
WORLDWIDE – £10 UNDER £50

If you live outside of the UK, our international customers may be subject to local customs or import duties that will need to be paid before your items can be delivered to you. 

As these vary by country, including EU countries from 1st January 2021, we aren’t able to predict, or influence, what fees may be applied. Your local customs office should be in touch once your order reaches them to let you know more details. 

Any products returned to us due to refusal to pay local duties and taxes will be refunded after all return shipping and process fees have been deducted from the refund.

Firstly thank you for buying from our family business Ugoku Projects, we appreciate you joining us on the journey.

If for any reason you are unhappy with your cap please return it to us unused, you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging

To start a return, you can contact us at [email protected].

You can always contact us for any return questions at [email protected]